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Preparing for AI in Content Development and Management - Content Assistance

Presented By:

photo of Anthony Olivier, Chief Executive Officer, , MadCap Software

Anthony Olivier | Chief Executive Officer, MadCap Software

photo of Paul Stoecklein, Documentation Director, , MadCap Software

Paul Stoecklein | Documentation Director, MadCap Software

photo of Jean-François Ameye, Chief Product Officer, , MadCap Software

Jean-François Ameye | Chief Product Officer, MadCap Software

2024-12-10T17:00:00

Duration: 60 minutes

Webinar Summary

When ChatGPT was released in 2022, the world was inspired by its potential to revolutionize content creation, and there were many predictions about what the future would bring.  

Now that we’ve had a bit of time to experiment, let’s step back and discuss how organizations are weaving AI into their content development lifecycle and what processes, governance, and controls you should consider as you incorporate AI into your workflow. 

In this webinar, we will explore:  

  • What AI + Human collaboration looks like, and how AI assistance can enhance the content creation process 
  • The implications of AI assistance for teams working with sensitive, proprietary, or regulated content 
  • How to incorporate proprietary content into your AI solutions 

Meet the Presenters

photo of Anthony Olivier, Chief Executive Officer, MadCap Software

about the Presenter

Anthony Olivier

Chief Executive Officer

MadCap Software

Anthony Olivier is the founder and CEO of MadCap Software, a Battery Ventures portfolio company. For nearly 25 years, he has headed companies at the forefront in delivering solutions that streamline the corporate content life cycle.

His passion, and that of all MadCap employees, is to help companies worldwide, deliver best in class content to their customers and employees and deliver ROI. He strives to understand the complexities of content authoring and development: that content creators need in order to get the right information, to the right people, at the right time, in the right language, on the device of the end-users' choosing.

MadCap's software solutions allow users to harness the power of single sourcing and multi-channel publishing to create professional online Help systems, software documentation, training and L&D documentation, policy & procedure manuals, knowledge bases, user guides and more.

photo of Paul Stoecklein, Documentation Director, MadCap Software

about the Presenter

Paul Stoecklein

Documentation Director

MadCap Software

Paul Stoecklein has over 20 years of experience as a writer, editor, and documentation specialist. In that time, he has worked for a wide range of companies, including Anheuser-Busch, Edward Jones, and eHelp Corporation. Since the formation of MadCap Software in early 2005, Paul has headed its documentation department.

photo of Jean-François Ameye, Chief Product Officer, MadCap Software

about the Presenter

Jean-François Ameye

Chief Product Officer

MadCap Software

Jean-François has been with the MadCap IXIA CCMS product since its inception in 1998. He’s our product guy and problem-solver, ensuring a seamless relationship between user and product. Having worked directly with most of MadCap Software's IXIA CCMS customers, he knows how to turn any problem into a solution. In the office, Jean-François uses an old CD-ROM as a coaster. When he’s not working (which is rare) you can find him whipping down a mountain on skis, biking slowly, or playing hockey.