Build A Trusted Content Infrastructure for AI
AI systems are only as reliable as the content behind them. MadCap connects structured authoring, enterprise content management, and governed delivery to support accurate AI retrieval, intelligent search, and scalable content experiences.
Get a demo
MadCap helps organizations structure, govern, and optimize content for AI through:
- Content Access:
Deliver structured content across AI systems, search, portals, and channels from a trusted source of truth. - Content Intelligence:
Use AI to analyze content relationships, improve discoverability, strengthen metadata, and support semantic search. - Content Assistance:
Enhance authoring with AI-assisted writing, restructuring, and content refinement for clarity and consistency.
MadCap helps organizations structure, govern, and deliver content designed for intelligent
retrieval and scalable reuse.
Give AI Access to Trusted Content
Connect AI systems to structured, governed content across documentation, learning, support, and enterprise platforms. Centralized access improves retrieval accuracy and ensures reliable information is delivered consistently across every experience.
Make Content More Discoverable and Intelligent
Use AI to analyze content relationships, improve metadata, and strengthen semantic search. Gain deeper insight into content gaps, duplication, and how information is discovered and retrieved across your content ecosystem.
Accelerate Authoring with AI Assistance
Accelerate content development with AI-assisted authoring tools: AI Assist in Flare Online and AI Positron in IXIA CCMS. Draft outlines, refine structure, improve clarity, and support more consistent content development across documentation workflows.
The structured content infrastructure
AI systems depend on.
MadCap connects structured authoring, workflow management, content governance, and intelligent delivery into a unified solution designed for scalable AI experiences.
- MadCap Flare: The industry-leading technical authoring software for creating, managing, and publishing structured content. Built for scalable documentation and multi-channel delivery, Flare helps organizations produce content designed for intelligent retrieval and reuse.
- MadCap Flare Online: Cloud-based workflow management software for content collaboration, review, publishing, and delivery workflows. AI-assisted workflows help teams streamline content development while maintaining visibility, consistency, and control.
- MadCap IXIA CCMS: Enterprise component content management system (CCMS) provides the governance and structured content management organizations need to support scalable documentation, intelligent retrieval, and consistent AI-driven experiences.
- MadCap Syndicate: Governed content delivery platform that automates the distribution of trusted content across documentation, learning, support, portals, and AI systems. Centralized delivery eliminates duplication, reduces version drift, and supports accurate retrieval across every experience.
- MadCap Create: Learning content authoring platform designed for structured content development and scalable training delivery. With Sidekick AI, teams can accelerate course creation, improve clarity, automate repetitive tasks, and support governed content workflows using approved LLMs.
Together, these solutions connect content, governance, and delivery into a unified foundation for trusted AI experiences.
On-Demand Webinars
Latest Syndicate Release: Unleash AI-Ready Knowledge at Scale
Watch the Webinar
Preparing for AI in Content Development and Management: Content Access
Watch the Webinar
Preparing for AI in Content Development and Management – Content Intelligence
Watch the Webinar
Preparing for AI in Content Development and Management - Content Assistance
Watch the WebinarExplore Our AI Resources
White Paper
Transforming Learning Workplaces: A 2024 Roadmap for L&D Professionals
Download White Paper
Webinar
More Content Isn’t the Answer: Using AI to Build New Strategic Capabilities
Watch the WebinarThe new AI Assist feature in MadCap Flare Online provides one-click access to an incredibly powerful assistant that can draft, outline, summarize, fact check, and edit content in seconds. With AI Assist, I can focus on more complex tasks and drastically increase my productivity.
Scott DeLoach CEO, ClickStart
