Create polished, personalized technical content with the power of IXIA CCMS.
Why Do Leading Organizations Around the Globe Choose IXIA CCMS?
MadCap Software is a Leading Global Enterprise-Class CCMS Provider
MadCap Software is an enterprise-class software company offering a technical DITA documentation solution from A to Z. Through Agile content delivery, we’ll enhance and transform your customer experience—on any platform or device. With over 20 years of experience in technical documentation, our signature product IXIA CCMS is backed by a team of world-renowned industry experts and partners.
Our top-of-the-line CCMS supports Fortune 500 companies in software, heavy machine manufacturing, medical device manufacturing, telecommunications, semiconductors, and more. Discover what sets us apart from the crowd.
The people at IXIASOFT have been at the heart of the DITA revolution in information development since the very beginning. They supported DITA development and ensured that content management users had the tools they needed to achieve financial and organizational success. It has always been a pleasure for me to work with the IXIASOFT team.
JoAnn Hackos | Founder , CIDM
Benefits Summary
DITA-Native
IXIA CCMS was the first DITA CCMS on the market based on an XML database.
The content produced with IXIA CCMS is 100% DITA content—not MadCap Software proprietary XML. You remain the owner of all your content.
Our streamlined documentation process allows writers to focus on what’s most important: crafting and delivering brilliant content.
Team Expertise
MadCap Software’s in-house DITA expertise includes pre-sales, sales, product concept and development, direction, and design.
Our team is made up of talented individuals in North America, Europe, and Japan, many of which have worked with us for over 10 years.
We’re proud members of OASIS, and actively participate in ongoing discussions about the future of DITA documentation.
Scalability
Our product is designed to grow alongside your business, no matter how much your technical documentation needs may develop.
We are constantly developing new and innovative add-ons to help businesses streamline the technical communication process. These include localization packs, Dynamic Release Management, and more.
Our CCMS allows for cross-functional collaboration for all team members, including SMEs, information architects, reviewers, and localization managers.
Customer-Centric
MadCap Software's dedicated customer success manager ensures customers are receiving the tools and support needed to achieve their goals.
We host the CCMS Link user conference. It’s a unique opportunity to get involved with the techcomm community and build connections with other customers.
MadCap Software hosts a periodical webinar series called IXIAtalks. It invites expert speakers in the industry to share their knowledge with our customers.
