Software & Technology
Software and technology companies are developing content for software documentation, in-product Help, knowledge bases, user guides, self-service and support websites and more.
Stay Competitive with Comprehensive, User-Friendly Documentation For Developers and End Users
- Make it easier for customers to find the information they need on any device or platform with micro content and powerful search capabilities
- Deliver modern, web-based Help featuring multimedia including videos, animated GIFs and high-resolution SVG images
- Leverage cloud-based review workflows to efficiently obtain feedback from subject matter experts
- Keep pace with the introduction of new product features with single-source publishing, conditional text, snippets and variables
- Reduce customer support calls with in-app context-sensitive Help
- Utilize insights from analytics to improve content usage and effectiveness
MadCap Flare makes it so easy to produce separate outputs using the same topics, helping us to support different groups of users with minimal effort and maximize productivity at the same time.
Yvonne Baynash Information Engineering Manager, Hewlett Packard Enterprise
Featured Software & Technology Success Story
Global E-Commerce Marketplace Platform Leader Mirakl Relies on MadCap Flare to Create a Modern Documentation Web Portal that Helps Customers and Mirakl Employees Find Answers Faster
Because our wiki solution could not provide the capabilities we wanted, we tested 25 tools over the course of four months to identify one that could. Through our evaluation we determined that Flare would be the right tool for us and for the whole company.
Nicolas Philippe | Technical Communicator, Mirakl
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