MadWprld icon

Coors Field, Denver | September 29 - October 1, 2025

Register Now

Collaborative Technical Authoring Tools for Software & Technology Companies

Software and technology companies are developing content for software documentation, in-product Help, and internal knowledge bases, user guides, self-service and support websites and more.

G2 Crowd Leader badge G2 Leader Enterprise Fall badge
Aerospace & Defense Hero Image

Stay Competitive with Comprehensive, User-Friendly Documentation For Developers and End Users

  • Make it easier for customers to find the information they need on any device or platform with micro content and powerful search capabilities
  • Deliver modern, web-based Help featuring multimedia including videos, animated GIFs and high-resolution SVG images, using Madcap’s powerful product documentation software, for efficient knowledge sharing
  • Leverage cloud-based review workflows and collaboration features to efficiently obtain feedback from subject matter experts, and create seamless technical documentation
  • Keep up with new product features using powerful authoring tools for software companies, supporting single-source publishing, conditional text, snippets, and variables
  • Reduce customer support calls with in-app context-sensitive Help, simplifying software documentation and enhancing customer satisfaction through a robust external knowledge base
  • Utilize insights from analytics to improve content usage and effectiveness, optimizing your documentation system and knowledge management tools for the future
Import Icon

User Guides

Quick Start and Troubleshooting Guides Icon

Quick Start and Troubleshooting Guides

Process Documentation Icon

Process Documentation

Software Documentation Icon

Software Documentation

API and SDK Documentation Icon

API and SDK Documentation

Source Code Documentation Icon

Source Code Documentation

MadCap Flare makes it so easy to produce separate outputs using the same topics, helping us to support different groups of users with minimal effort and maximize productivity at the same time.

Photo of Yvonne Baynash

Yvonne Baynash Information Engineering Manager, Hewlett Packard Enterprise

Featured Software & Technology Success Story

Photo of someone looking at the Mirakl Documentation Portal

Global E-Commerce Marketplace Platform Leader Mirakl Relies on MadCap Flare to Create a Modern Documentation Web Portal that Helps Customers and Mirakl Employees Find Answers Faster

Because our wiki solution could not provide the capabilities we wanted, we tested 25 tools over the course of four months to identify one that could. Through our evaluation we determined that Flare would be the right tool for us and for the whole company.

Nicolas Philippe | Technical Communicator, Mirakl

Trusted by Top Companies Around the World

66% Reduced Project Time with Streamlined Content Delivery

View Success Story

Creating Superior User Experiences

View Success Story

Cut Time Spent on Client Support by 2,400 Hours in Just Six Months

View Success Story

Large-Scale Transition to Agile Development - 450,000 Topics, 180 User Guides

View Success Story

41% Increase in Self-Help and Knowledge Base Views

View Success Story

90% Cut Costs by Replacing Traditional CMS Solution

View Success Story

Localized Documentation in Eight Languages

View Success Story

Saved Over 520 Hours of Project Time

View Success Story

Empower Your Technical Documentation with MadCap Software - Software & Technology

Empower your technical documentation with MadCap Software’s comprehensive suite of tools designed to enhance every aspect of the authoring and content management process. MadCap Flare – technical writing software provides advanced features for creating single-source, multi-output documentation, making it ideal for producing software manuals, API documentation, and knowledge bases. With MadCap Central – cloud based content management tool, collaboration becomes seamless, offering cloud-based version control, knowledge management tools, and smooth review workflows. Additionally, MadCap IXIA CCMS is perfect for teams using DITA for technical writing, providing robust content management capabilities to support large-scale documentation projects. Together, these tools streamline technical documentation and help deliver high-quality content that meets the needs of both developers and end-users. 

Learning Resources Available

MadCap Flare Getting Started video

Videos & Tutorials

Learn how MadCap Flare streamlines content delivery with advanced topic-based authoring, single-sourcing and multi-channel publishing.

Product Demo: An Overview of MadCap Flare

Watch Videos
Sony printed documentation

Customer Showcase

Get inspired with the latest collection of documentation websites, user manuals, support portals, knowledge bases and more.

Browse Customer Showcase Samples

Browse Top Industries
MadCap Flare Getting Started video

Product Overview

Learn how our industry leading on-premises and cloud-based solutions can drive more value for your customers – and your business.

Learn More About Our Solutions

Watch Videos

It’s easy to get started with MadCap Software

Start your free 30-day trial and get in touch with a product specialists to schedule a personalized demo.

customer success headshots