Diane B. Hogan, PhD, Technical Communications Specialist at ReDactions has been developing software documentation since 2006, first using Word, and then in 2012, her team converted content to MadCap Flare. Her experience with software started in 1977 as a software developer on the mainframe. Over the years, she has transitioned from software development to mainframe security, instructor-led training (mainframe security), and instructional design.
