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Live Webinar Schedule

Advance your skills and stay up-to-date with the latest product news with complimentary webinars taught by industry experts and MadCap Software product specialists. All webinars are recorded and registered attendees will receive a link following the conclusion of the presentation.

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Mastering Technical Writing: From SDK Docs to End-User Guides 

Nov 19, 9:00-10:00 am (Pacific Time)

Presented By:

Photo of David Marshall, Owner at  | Neithdos Consulting Services, LLC

David Marshall

Owner | Neithdos Consulting Services, LLC

In the ever-changing landscape of content creation, the role of a writer is more important than ever. As highlighted by an insightful article by Jane Friedman, a person who is writing constantly and consistently is a writer. So why is this significant? In our field we are constantly putting pen to paper, or in today’s age, fingers to keyboard to create amazing documents for our customers. 

Our mission is to produce high-quality content that not only meets but exceeds the expectations of our audience. Whether it is academic writing, blogs, book writing, or technical documentation, we strive to create valuable and accessible information. 

In this webinar, we will set the stage for a deeper exploration into the world of technical writing, offering insights and guidance for aspiring writers and seasoned professionals alike. 

During this webinar, Dr. David Marshall will provide insights on: 

  •  Understanding different types of technical writing, principles, challenges, and rules for success.   
  • Best practices for creating all types of technical content, ranging from SDK documentation to interactive guides.  
  • The role of a technical writer, industries supported, and essential tools for creating high-quality documentation across sectors 
  • How AI is Streamlining Technical Documentation and Shaping the Future of Technical Writing
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Preparing for AI in Content Development and Management - Content Assistance

Dec 10, 9:00-10:00 am (Pacific Time)

Presented By:

Photo of Anthony Olivier, Chief Executive Officer at  | MadCap Software

Anthony Olivier

Chief Executive Officer | MadCap Software

Photo of Paul Stoecklein, Documentation Director at  | MadCap Software

Paul Stoecklein

Documentation Director | MadCap Software

Photo of Jean-François Ameye, Chief Product Officer at  | MadCap Software

Jean-François Ameye

Chief Product Officer | MadCap Software

When ChatGPT was released in 2022, the world was inspired by its potential to revolutionize content creation, and there were many predictions about what the future would bring.  

Now that we’ve had a bit of time to experiment, let’s step back and discuss how organizations are weaving AI into their content development lifecycle and what processes, governance, and controls you should consider as you incorporate AI into your workflow. 

In this webinar, we will explore:  

  • What AI + Human collaboration looks like, and how AI assistance can enhance the content creation process 
  • The implications of AI assistance for teams working with sensitive, proprietary, or regulated content 
  • How to incorporate proprietary content into your AI solutions 
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